Legal

Privacy Policy

Effective 23 February 2025 · Last updated 23 February 2025

Thank you for visiting Trademark Skin ("we," "our," or "us"). Your privacy is important to us, and we are committed to protecting any personal information you share with us. This Privacy Policy outlines how we collect, use and safeguard your information when you visit our website.

01 · Information we collect

Personal information

Name, email address, phone number, shipping address, and any other information you provide when filling out forms or making a purchase.

Non-personal information

Browser type, device information, IP address, and website usage data collected through cookies and similar tracking technologies.

02 · How we use your information

Purposes

To provide, operate and maintain our website; to process transactions and fulfil orders; to communicate with you, including responding to enquiries and providing customer support; to send marketing and promotional emails if you have opted in; to improve our website, products and services; and to comply with legal obligations and enforce our policies.

03 · How we share your information

We do not sell your data

We do not sell or rent your personal information. We may share it with service providers who assist in website operation, payment processing and order fulfilment; if required by law or legal process to comply with regulatory or law enforcement requests; or in the event of a business transfer, such as a merger, acquisition or sale of assets.

04 · Cookies & tracking technologies

Cookies

We use cookies and similar tracking technologies, including marketing cookies, to enhance user experience and analyse website traffic. You can manage cookie preferences through your browser settings.

05 · Data security

Our measures

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure. We encourage you to take precautions when sharing personal data online.

06 · Your rights & choices

Applicable law

As an Australian business selling worldwide, we comply with the Australian Privacy Act 1988 (Cth) and relevant international data protection laws.

Your rights

Depending on your location, you may have the right to access, update or delete your information; to opt out of marketing communications; to request data portability; and to withdraw consent where applicable. To exercise any of these rights, please contact us at hello@trademarkskin.com.

07 · Third-party links

External websites

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these websites and encourage you to review their policies before sharing your information.

08 · International customers

Cross-border transfers

We offer our products and services worldwide. By using our website, you acknowledge that your personal data may be transferred and processed outside of your country, including in Australia, in accordance with applicable laws.

09 · Changes to this policy

Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy regularly.

10 · Privacy & data protection

Data transparency

Customer data is shared only with our logistics providers, security services and marketing partners to ensure relevant messaging.

Integrity

We never sell customer data to third-party brokers.

Platform data processing

Our store is hosted on a third-party ecommerce platform. Your data is stored through that platform's data storage, databases and application, secured behind a firewall.

11 · Contact us

Questions or concerns

If you have any questions or concerns about this Privacy Policy, email hello@trademarkskin.com. By using our website, you agree to the terms outlined in this Privacy Policy.